New Website Features at LocationStore

June 30th, 2009

by Will

At LocationStore, we are always innovating to make your experience the best that it can be. Over the past few months, we have been hard at work to bring several new features to our site. It has been a real team effort, and I am now proud to announce the following features:

1) Reviews on Product Pages

reviews

We understand you want to know how your GPS will function in the real world, and the manufacturer’s product descriptions don’t always tell you what you need to know. We’ve scoured the Internet and placed both good and bad reviews of the product at the top of the product page. We provide a summary of the review and link to the actual review as well as the reviewer’s website.

We plan to continue to expand our database of reviewers, but for now it includes reviews from: GPSReviews.net, GPSTracklog.com, Bestcovery, CNet, PC World, PC Magazine, Runners World, Boating Life and several others.

2) Video on Product Pagesvideos

Seeing is believing, so in addition to text reviews, we are including video reviews of many GPS units. We’ve worked hard to bring you the most comprehensive video reviews, which include CNet, G4, and YouTube. The videos all demonstrate the devices

3) Better search results

We know some people are browsers and some people are searches, and we love both! Unfortunately, our old site search engine did not. Previously when you entered more than one word into the search box, it would search for that exact phrase in the title of the product only. Now when you type a query into the search box, it will search for any of the words you entered in the title or the description. So, no more of a search for PN 40, not finding the Delorme PN-40. It is not perfect yet, but much better.

4) Extended Validation SSL Certificate

ev-ssl

When you enter a secure area of our site, such as the checkout process, your address bar will now turn green. This validates to you that we are who we say we are and that this is not a ‘phishing’ site. This is done with an Extended Validation SSL certificate (aka EV-SSL). To get this certificate we had to submit to an extensive validation process by a third party, which included our business standing, tax status and a site visit to our office.

5) PayPal Acceptance

paymode

We now accept PayPal. While it is less expensive and time consuming for us to process you payment directly, we apapreciate that some customers are more comfortable paying with their PayPal account. To pay with PayPal, just select that option on the payment information page and you will be directed to the PayPal site.

6) BBB

We’re now a member of the Central Texas Better Business Bureau. If you ever feel that we have not adequately addressed any concern or complaint, you may now contact the Better Business Bureau for a swift resolution. We of course hope that will never be the case, but you can now buy with even more confidence.

7) Easier feedback

feedback

We love to hear from you! You have always been able to email us at feedback [at] locationstore.com, but now we have an even better way — through BizRate. Simply go to http://www.locationstore.com/feedback to rate your experience. Your rating will be shared with other shoppers so that they can gain from your experience

Do you have any ideas to make LocationStore better? We would love to know! Just leave a comment below or email us at feedback [at] locationstore.com:

I’ve fielded a a lot of questions today from Raymarine A65 users today all looking for a digital sounding module for their unit. The DSM module designed for the A65 is the DSM25; unfortunately the DSM25 has been discontinued (no longer in production), and virtually everyone is out of stock, including LocationStore.

My initial research suggested that you could use a Raymarine Transducer Adapter Cable for hsb 2 /DSM250 Style Transducer (Part Number: E66066), however that is not correct. I contacted Raymarine directly for clarification, and after 20 minutes on hold was told that there are no current digital sounding modules in production that can be connected to the A65. Let me repeat that: there are no digital sounding modules left that will work with the A65.

I’m disappointed that Raymarine did not leave their customers an upgrade path for this very recently discontinued item. Our distributors were selling the A65 as late as March! If you are looking for a DSM25 because you purchased an A65, your best bet now is unfortunately eBay.

Failed Update does not turn device into physical brick.In case you haven’t heard, Gamin may have, kind of accidently released an update that turned many of its devices into new fangled paperweights. Fear not, navigator-less public for Garmin has updated their update!

The update (available through Garmin’s WebUpdater) is currently only available for the nuvi 7×5 series, nuvi 800 series, nuvi 8×5 series, zumo 660, GPSMAP 620 and GPSMAP 640, with additional product updates available in the “near future”.

This doesn’t exactly fix everything. Some Garmin nuvi owners (755T, 765T, 775T or 785T) are still having issues powering up the device. They get the joyous experience of filling out a RMA (Return to Manufacturer Authorization) form to have their device fixed up by Garmin.

Might we suggest a temporary solution?

Read - Free, mandatory GPS software available now [Garmin Blog]
Read - My nuvi 755T, 765T, 775T or 785T will no longer turn on. [Garmin Support]

DeLorme Earthmath PN-40The world is a happier place when everyone gets along. The latest companies to find out they can be the bestest of friends is DeLorme and Navionics.

DeLorme announced recently [PDF] that its Earthmate PN-30 and PN-40 handheld GPS devices are now compatible with Navionics’ Gold marine charts and HotMaps Premium lake maps.

To make things easier for current Earthmate PN-series owners, nothing needs to be installed or updated on their handheld device. Just pick up the marine chart or lake map of your choice, pop it into the SD Card slot on the Earthmate, then start enjoying your new mapping buddy. Of course, you’re more than welcomed to continue using DeLorme’s TopoUSA maps.

Isn’t everything better when we can all play nice?

Read - DeLorme Earthmate PN-Series Receivers Support Navionics (Press Release)
Buy - DeLorme Earthmate GPS PN-40 Handheld Bundle

Updated June 8, 2009 at 3:27 PM: Our distributor has indicated that no affected cards were shipped to our customers. We encourage every customer to verify that they have version 2008.5 or prior. The fully corrected 2010 map data cards will be available late this year. Please contact us with questions.

Garmin has issued a product recall of the BlueChart g2 and g2 Vision data cards sold from January 1, 2009 to June 3, 2009. The cards contain inaccurate depth information for some coastal areas.

At LocationStore we are absolutely committed to protecting your safety and are proactively contacting every customer we have sold an affected product to in order to alert them of this recall.

We have not yet received a definitive recall procedure from our distributor, but to obtain a replacement directly from Garmin, you can call them at 1-800-800-1020 or email them at cartography@garmin.com.

Up to date information on the recall can be found at http://www.garmin.com/bluechartrecall/ . The initial announcement is posted below:

Out of an abundance of caution, Garmin has voluntarily chosen to globally recall its 2009 version of BlueChart g2 and g2 Vision data cards. In certain waters, there are inaccuracies and/or omissions in the way that this specific version of charting represents depth contours and depth areas, resulting in the depiction of water depth as deeper than the actual depth under certain display conditions.

Boaters should not use BlueChart g2 or g2 Vision 2009 data cards, dated March 2009, for navigation. Any boater who owns BlueChart g2 or g2 Vision v2009 will be given a replacement traditional BlueChart card or g2 Vision card v2008.5 (dated July 2008) free of charge and will also receive the 2009 card free of charge when it is re-released. Affected customers may contact their retailer or Garmin directly at 1-800-800-1020, email cartography@garmin.com, or visit www.garmin.com/bluechartrecall.

Garmin apologizes for this inconvenience and is working diligently to ensure that boaters can rely on future versions of BlueChart.

Who is affected by this recall?

Any boater that is running BlueChart g2 or g2 Vision v2009 data cards is subject to this global recall.

When did Garmin become aware of these issues?

Garmin was made aware of these issues during the last week of May. We investigated these reports and out of an abundance of caution, we decided to stop selling BlueChart g2 and g2 Vision v2009 and issue a worldwide recall on June 2, 2009. That announcement took place on June 4, 2009 after the proposed recall notice was notified to the applicable product safety regulatory agencies.

Are these errors prolific, or concentrated in one area?

We are aware of specific reports within the waters along the coast of Sweden and Denmark. However, we cannot be certain that these issues won’t manifest themselves elsewhere, which is why we’ve instituted a worldwide recall of BlueChart g2 and g2 Vision v2009.

Has Garmin determined the cause of the errors?

Yes. In the 2009 version of BlueChart g2 and g2 Vision, changes in the production process resulted in the current issues.

What should boaters do who have BlueChart g2 or g2 Vision v2009?

Boaters should not use the 2009 version of BlueChart g2 or g2 Vision for navigation. Any boater who owns a 2009 version of BlueChart will be given a replacement BlueChart g2 or g2 Vision card v2008.5 (dated July 2008) free of charge. Affected customers may contact their retailer or Garmin directly at 1-800-800-1020, email cartography@garmin.com, or visit www.garmin.com/bluechartrecall.

What functionality will boaters lose by reverting to the 2008.5 version of BlueChart?

Older versions of BlueChart do not support the additional depth information contained in the 2009 version, and do not have the uniform presentation present in the latest release.

Are all versions of BlueChart g2 and g2 Vision affected?

No, only version 2009 data cards are affected by this recall.

How do boaters check to see which version of BlueChart g2 or g2 Vision they’re running?

This varies from unit to unit. Consult your owner’s manual or contact Garmin at 1-800-800-1020.

How have boaters been affected by these chart inaccuracies?

We have heard of two unverified reports of boaters running aground in the Stockholm archipelago. We do not believe any serious injuries have resulted from these incidents.

Will boaters get a new version of the latest edition of BlueChart g2 or g2 Vision once Garmin corrects the errors, and if so, when?

Yes, once this latest version of BlueChart g2 and g2 Vision is corrected, we intend to make it available free of charge to affected customers. We expect this new version will be available by the end of 2009. Go to www.garmin.com/bluechartrecall to check the status of this revised version.

How many Garmin products are affected by this recall?

These numbers are considered proprietary by Garmin. That said, we intend to work with maritime authorities, distributors, and dealers and the media to ensure that all affected boaters are notified of this recall.

Will boaters need to send in their Garmin chartplotters for repair?

No. This is an issue with the most recent version of BlueChart g2 and g2 Vision data cards, and not the hardware or firmware of your unit. Other versions of the cartography are not affected.

Are you proactively communicating with distributors, dealers, and customers who are affected by this recall?

Yes, Garmin is contacting these groups and is taking the appropriate steps to ensure that our customers are made aware of this recall.

Week in GPS - June 1, 2009

June 1st, 2009

by Will

This is the first post of a new weekly feature at LocationStore to post the most informative, interesting, and amusing stories that we read about GPS and Geocaching. Below is for the week beginning May 25, 2009:

GPS News

Interesting Uses

  • Interstellar GPS - Using Pulsars for interstellar navigation [Navigadget]
  • MLB Gets Geolocation Patent to enforce blackouts on mobile devices [GPSLodge]

Amusing Uses

  • GPS being used to catch cheaters [UPI]

Geocaching users on Twitter

February 24th, 2009

by Will

Image representing Twitter as depicted in Crun...
Image via CrunchBase

If you tweet about geocaching, list your Twitter handle, geographic location, and any comments (like @locationstore Austin, TX) in the comment field below to be listed in an upcoming Geocaching and GPS twitter directory. It is a great way to get connected with people that share similar interests! Message me if you have any questions.

Don’t forget to tweet about this list to your friends:

Geocaching? Add your name to an upcoming Geocaching and GPS Twitter directory! http://is.gd/kKUD

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We reported on the phenomenon of stolen GPS devices on Twitter a few weeks ago, but now it looks like it’s a full-blown epidemic.  GPS devices are the latest trend for thieves on the go (replacing catalytic converters now that the price of platinum has gone down).  We hate to see anyone get something stolen from them, but stolen GPS devices just tear at our heartstrings.  So here’s a few tips to help you keep your GPS safe, and on what to do if the unthinkable happens.

1. Hide it

It sound totally simple but the number on reason that someone steals a GPS from a car is that it is in plain sight.  These people aren’t the fancy, think-ahead folks that you see in Pierce Brosnan movies, it’s a crime of opportunity.  If you’ve got your GPS sticking to your windshield, on your dash, or on the seat then it removes all the guesswork for the thief.  He heads straight for your car and you wind up with a broken window and a missing GPS device.  So the first and best theft-prevention measure is just to hide the thing when you leave the car.  Either take it with you or stick it under the seat or in your glove box.  If your GPS is too big to hide or take with you, consider upgrading to a newer, slimmer model.

2. Remove the Evidence

But hiding the GPS itself isn’t enough.  You’ve probably got a dash mount or windshield mount too.  Hide that as well.  You’ll be really unhappy if someone breaks into your car because they see the mount and assume that the GPS is inside, only to find that it’s not.  Now you’ve got a broken windshield for nothing.  Though I think that this happens much more rarely, some thieves have been reported to look for the suction rings that a windshield mount can leave behind.  Consider wiping that down with a cloth before leaving your car, or invest in a bean bag mount that won’t leave a trace.

3. Get it Insured

Your homeowners or renters insurance policy may protect you against personal losses outside your home.  Check your policy to see if they will cover thefts of items in your car.  You may also want to see what kind of proof they will need if something should happen.  Some companies will accept packaging or something like that, but others require the receipt.  And, if you don’t have homeowners or renters insurance then get some!  It’s pretty cheap and you never know when you’ll need it.

4. Report it Correctly

If someone should steal your GPS, you need to report things correctly so that you can get reimbursed by your insurance company, and maybe even get it back.  Make sure to make a police report and get the appropriate numbers from the officer who makes it.  Call your insurance company to ask what steps to take to replace it.  Don’t assume that if you buy a new one they will automatically reimburse you, call first to check.

5. Shop Smart

Replace your old GPS with a new one (if it’s old at all then they probably don’t make the exact same one anyway).  Take this opportunity to learn from your old GPS what you liked and didn’t like to find a new one that will fit your needs.  Remember that there are lots of new features available, and tons of new devices, so check out our Buying Guide for help choosing a replacement.

Remember also to always buy from a reputable dealer (like www.LocationStore.com!).  Your stolen GPS probably wound up on the street being sold.  This only works because people buy them.  Never buy a GPS device from anyone other than a reputable dealer and tell your friends to do the same.

Good luck and stay safe out there!

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One of my favorite things about Twitter is that it lets me really see how people are using GPS and what issues they’re having with it.  I can think of a lot of things that people might want to know, but, when it comes down to it, they’re better at telling me than I am with thinking it up.  After all, though I use GPS too, I use it in a pretty limited way (which is to say, I mostly use my GPS for directions).  But this technology is so far-reaching that it’s hard for me to think of what a kayaker or a hunter or a fisherman might want to know.  Also, since I spend so much time thinking, talking, and learning about GPS-sometimes it can be hard to tell the forest for the trees.  That’s why I like Twitter.  I can see what real people want to know, and help them out.  That inspired this new feature, which I like to call GPS Twansers (that’s Twitter Answers).  I’ll pick a question that someone posted out to the universe on Twitter and post my twanswer here.

GPS Twanswers #1 - Is there a Good GPS for Both On-Dash Car Navigation and Hiking?

The answer to the question is yes and no (helpful huh?).  If you specifically want to know whether there is some magical device that is little with a long battery life like a dedicated hiking GPS (say-the Garmin eTrex or Magellan Triton) with all the auto navigation features of the nüvi (darned umlaut!) then your answer is resoundingly no.

The two types of devices have different uses and so different features and abilities.  For hikers, small size, long battery life, and sensitivity are the most important features.  This means that hiking GPSs are small, compact, and don’t have a lot of battery-draining or weight-adding features.  For instance, you won’t get much noise out of a hiking GPS-so no turn-by-turn directions.  Alternatively, for a car GPS battery life takes a back seat since it’s usually plugged in, and size isn’t nearly so important because you want to be able to see it.  The two different uses work against each other.

However, if what you to ask is whether there is a device that will navigate for you on streets and also help you out in the woods, then the answer is yes!  There are lots of devices that support both trail and road maps and even have turn-by-turn directions (but not usually with sound-so you’ll have to look at it).  Here are some options for you, and all are available at www.locationstore.com.

Lowrance XOG Crossover - this is the closest thing to the magical car/hiking GPS.  It has fully functional automotive turn-by-turn navigation (with voice!) and can also do straight-line navigation for when you’re off road.  It’s rugged and weatherproof, so you won’t feel like you’re going to break it by tossing it in your backpack.  It also has some of the goodies that automotive GPS units (like the nüvi [darn umlaut!]) have-see MP3 play capability.  That said, it comes with a rechargeable battery, so it’s tough to charge out in the woods.  It also is a little big for hiking yet a little small for an in-car GPS.  However, it does mount on the dash for easy viewing.  If you’re more concerned about the street navigation than you are about the extra size and weight on the trail, then this may be the perfect thing for you.  The voice navigation alone puts it ahead.

DeLorme PN-40 - This one rivals the XOG for what I think you want.  It’s almost like a backwards XOG.  Instead of having a bigger form function that looks more like a car GPS, but also has hiking capability, it has a smaller form function that looks more like a hiking GPS but has auto capability.  Don’t get me wrong here, this is a serious hiking and outdoor GPS device.  It’s got tons of features for people who are really going to use it outside.  That said, it comes loaded with street maps (you don’t have to buy them separately), it will route you on streets and give you turn-by-turn directions (with a beep to let you know that a turn has come up), and you can buy a good mount to put it in your car.  The downside is that you’re supposed to plan your long car trips on your computer first, then download them to the PN-40.  It will route you across town or in-state on the fly, but works best when you sit down ahead of time at your computer and use the DeLorme software.  But if what you really want is something that will truly take the rough and tumble of an outdoor adventure, but also guide you on the streets with nothing extra to buy, this is a good choice.

Garmin Colorado 400t - This is much more of a hiking GPS, but in a pinch it will get you around the city too.  The Colorado series is pretty-much a dedicated outdoor GPS.  It is small, handheld, with topographic maps and tons of ways to share geopoints and caches with others.  It’s waterproof and generally is a fantastic device for anyone who is hiking, camping, kayaking, etc.  So, why am I listing it here?  Because it has an SD card slot where you can upload Garmin street-navigation maps.  Once these maps are on there, it will give you turn-by-turn street directions.  Sounds great right?  But it won’t talk to you (so you’ll have to look at the screen in the car) and it’s not that easy to mount on your dash.  It’s also really expensive.  This is a good device if you really want something to go hiking with, but also want to be able to find your way home.  It shouldn’t be your main auto-navigation aid though and you have to pay extra to get the street maps.

Garmin eTrex Legend HCx - My review of the eTrex Legend HCx is pretty similar to the Colorado in this instance (except that this is cheaper).  Like the Colorado, this is a dedicated outdoors GPS.  It is high-sensitivity and designed for hikers, kayakers, geocachers, etc.  It does that job really well.  Like the Colorado, it has an SD card slot into which you can add street maps.  It will then give you turn-by-turn directions (but not with voice assistance).  It’s also hard to mount in your car.

So, there’s you twanser.  There is no perfect GPS that has all of the on-road functionality with all of the hiking ability that you could ever need, but there are several good options that will do both things serviceably.  I hope this helps, and if anyone has questions or idea for a future column, send them to cara@locationstore.com.

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HELP! Garmin vs. TomTom vs. Magellan

December 4th, 2008

by Cara

There are three main players in the automotive GPS industry – Garmin, TomTom, and Magellan.  There are some others floating out there but they’re not nearly as popular, and some are going out of business (I’m looking at you Dash!).  Even with only three big players, there’s still a ton of options!  So which GPS is best?  The first step is which brand to choose-you can generally narrow into an acceptable price range, etc. for a particular device.

“Yes, I know that-that’s why I’m here!  So which one is better?”  That’s you, chastising me for not getting to the point.  GARMIN!  Garmin is the hands-down winner for best automotive GPS unit.  Pretty much everything that Garmin makes for cars is better than its competitors.  The Garmin Nüvi series is simply great, and better than anything else out there.  This is not to say that TomTom and Magellan don’t make good devices-they do-or that you should always go for a Garmin-there’s some specialty stuff that Magellan is good at-but it does mean that, when in doubt, go with a Garmin.

“Why” you ask, “is Garmin better?”  Well I’ll tell you why.  It’s for a couple of reasons.  The first is routing.  I have this feeling that you’re getting a GPS device for the purpose of it directing you where to go, and not just to play MP3s and show off pictures.  So it’s important, before you get to the rest of the stuff, that it does its main job well.  Don’t make the mistake that LocationWill makes by buying a cell phone with tons of cool stuff on it but that refuses to place a clear phone call!  Garmin’s routing is simply better than both Magellan and TomTom.

Get Where You’re Going

The difference is most notable when you compare Garmin to TomTom.  TomTom tends to always route along what will be the shortest distance.  Unfortunately, some roads have higher or lower speed limits, left hand turns take longer, and there are tons of other factors that make the shortest distance mile-wise not always be the fastest route.  Garmin’s mapping data and software does a better job (by as much as a third!) of getting you to your destination fast.  If, however, you want the slower route, it will be happy to avoid highways, etc (handy for avoiding those pile-ups on the interstates during Thanksgiving traffic).  Garmin also beats Magellan for time, but only by a little.

Another super-handy feature is that Garmin considers which side of the road your destination is at and actually tells you that information.  What a concept!  TomTom also has the super-annoying habit of telling you distances in yards.  This may be useful if you watch or play TONS of football, but as for me, I can estimate distances ahead much easier in feet than in yards (who came up with that feature?).

Features

Okay, but there’s more to life than getting you from Point A to point B.  There are other features to consider as well.  One is how well you can see the darned thing.  Garmins have consistently brighter screens, but TomToms can be a little easier to see at angles.  It’s not enough to make up for the routing differences, but it’s something to consider.

As for add-ons, most of these are essentially the same.  All of the companies make devices with add-ons like MP3 players and such.  Depending on which model you get you can adjust the icon on your screen (I love turning the car icon into a jet on my Nüvi), display pictures, etc.  Different models have different features, and if something’s super important to you, then you’ll need to make sure that the model you pick has that.  But Garmin’s line of GPS devices has pretty much every feature you can ever dream of, so you won’t miss anything by going with Garmin here.

The Coolness Factor

“But” you cry, “what about the coolness factor?”  Ah, yes, coolness.  It’s elusive, and not totally unimportant, though I doubt your teenager will ride in your car just because you got the cool GPS.  Garmin wins the coolness test too.  The nüvis are slim, sleek, and generally look high tech.  TomToms and Magellans are generally a bit heavier, and frankly don’t look as cool.  It’s just my opinion, but then, I’m cool-so I should know.

Of US Companies and Mr. T

There are also some random reasons to choose one over another.  Garmin is a US company (for the most part-headquarters are in the US but they have locations elsewhere too) while TomTom is Dutch.  If you’re passionate about buying American (if that means anything now that Japanese car companies make cars in Georgia and Garmin’s devices are manufactured overseas) then Garmin or Magellan (based in California) may be the way to go.  If, however, you are a die-hard A-Team fan, then you might want to hear Mr. T shouting directions at you.  In which case, feel free to choose a TomTom but don’t say I didn’t warn you when you rip the thing out for pitying your foolishness too much.

The Final Word

So what’s the final word?  There are some reasons (Mr. T, etc) to choose a TomTom over Garmin, but not many.  Garmin is simply the industry leader; it’s been in business a long time, and it knows how to make good GPS devices for cars.  As for Magellan, well when it comes to GPS devices for cars, Magellan is kind of like the plain girl who gets overlooked because of other really pretty girls and the super ugly ones.  Magellan does a good job, and they have some neat stuff for specialty buyers (AAA coverage if you’re a AAA member on Maestros, really big screens for RV drivers, waterproof crossover GPS devices if you plan to take it on rough-and-tumble excursions), but for your plain-old automotive GPS device, there’s nothing special there.  So, in short, if you don’t know what GPS to buy, then you should probably get a Garmin.  I recommend the Nüvi series because they’re cool-looking and work really well.

Check out our entire selection of Garmin GPS for cars, and our Magellan offerings.

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